Robert Half International New Business Representative in WEST DES MOINES, Iowa
Description If you love building solid customer relationships, this Customer Service Representative position via Robert Half might be for you. We could have an excellent career opportunity for you, if you are an articulate and highly-skilled Customer Service Representative. This Customer Service Representative job is long-term contract / temporary, and located in West Des Moines, Iowa. If you like the idea of working in a dynamic, rapidly-changing call center, this position could be for you.
How you will make an impact
Deliver outstanding, friendly customer service in a timely fashion
Receive and send written business correspondence
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Handle incoming telephone calls Requirements - No stranger to performing extensive research to resolve complex customer inquiries
Strong problem solving and analytical skills
achievement oriented, positive attitude and an approach to work rooted in professionalism
Ability to effectively interact, verbally and in writing
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Comfort and confidence when interacting with internal and external partners and clients/customers
Customer service and office administrative skills
Microsoft Office knowledge required
Proven computer skills
Command of Financial Services
Practical knowledge of communication
University Degree experience
University Degree experience preferred
navigating basic office equipment and protocols experience
Adeptness in Call Center Customer Service
Demonstrated knowledge of customer service
General familiarity with Microsoft Office Suites
Strong familiarity with Annuities
Written Communication experience highly preferred
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Robert Half International
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