Robert Half International Customer Service Representative in WEST DES MOINES, Iowa

Openings for Customer Service Representatives! OfficeTeam has a challenging career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Mortgage Companies industry. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for a long term temporary-to-fulltime engagement, and can work in West Des Moines, Iowa, this could be the Customer Service Representative position for you! Your responsibilities in this role - Manage and place incoming telephone calls - Field and send out send written business correspondence - Contribute accurate, friendly customer service in a timely fashion - Be a part of business development by by actively cross-selling and referring customers

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 01502-0010665183

Functional Role: Customer Service

Country: USA

State: IA


Postal Code: 50266-9310

Compensation: $13.30 to $15.40 per hour

Requirements: - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Customer service and office administrative skills - 2+ years' experience with performing in a goal-driven customer-focused environment preferred - No stranger to performing extensive research to resolve complex customer inquiries - Strong communication and interpersonal skills - Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Ability to interact effectively with internal and external partners and clients/customers - Positive attitude and an engaging businesslike approach - Comprehensive knowledge of Microsoft Excel - Knowledge of email We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today