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Robert Half International Customer Service Representative in WEST DES MOINES, Iowa

Description

If you're looking for work in a dynamic, rapidly changing call center, this Customer Service Representative opportunity via OfficeTeam might be for you! We are seeking an articulate, highly-skilled Customer Service Representative who loves building solid customer relationships. This could be the long-term temporary Customer Service Representative position you're looking for, if you can work in West Des Moines, Iowa!

How you will make an impact

  • Field and send out send written business correspondence

  • Manage and place incoming telephone calls

  • Contribute accurate, friendly customer service in a timely fashion

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

Requirements

  • Strong communication skills and able to receive criticism well

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Microsoft Office experience preferred

  • Proficient with diversified computer software and systems

  • Customer service and office administrative skills

  • Customer service experience

  • Communication experience highly desired

  • Well-founded grasp of Annuities

  • Computer System experience

  • Proven knowledge of Written Communication

  • HS Diploma experience required

  • Deep understanding of GED Equivalent

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Ability to simplify complex problems and build solutions

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today or call Shasta Coe at 515-244-2500 for immediate consideration!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: $13.30 - $15.40 / Hourly

Location: WEST DES MOINES, IA

Date Posted: March 4, 2021

Employment Type: Temporary

Job Reference: 01500-0011706685

Staffing Area: Office u0026 Administrative

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