Robert Half International Customer Service Representative in WEST DES MOINES, Iowa
If you're looking for work in a dynamic, rapidly changing call center, this Customer Service Representative opportunity via OfficeTeam might be for you! We are seeking an articulate, highly-skilled Customer Service Representative who loves building solid customer relationships. This could be the long-term temporary Customer Service Representative position you're looking for, if you can work in West Des Moines, Iowa!
How you will make an impact
Field and send out send written business correspondence
Manage and place incoming telephone calls
Contribute accurate, friendly customer service in a timely fashion
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Strong communication skills and able to receive criticism well
A consistently positive approach to your work that is rooted in a businesslike professionalism
Microsoft Office experience preferred
Proficient with diversified computer software and systems
Customer service and office administrative skills
Customer service experience
Communication experience highly desired
Well-founded grasp of Annuities
Computer System experience
Proven knowledge of Written Communication
HS Diploma experience required
Deep understanding of GED Equivalent
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Demonstrated experience performing extensive research to resolve complex customer inquiries
Ability to simplify complex problems and build solutions
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today or call Shasta Coe at 515-244-2500 for immediate consideration!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $13.30 - $15.40 / Hourly
Location: WEST DES MOINES, IA
Date Posted: March 4, 2021
Employment Type: Temporary
Job Reference: 01500-0011706685
Staffing Area: Office u0026 Administrative
Robert Half International
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