Iowa State Job Bank Diesel Mechanic in WAVERLY, Iowa

Diesel MechanicCountry/State/CityUS-IA-WaverlyID2018-4244# of Openings1Location NameTITAN MACHINERY | WAVERLY, IACategoryEquipment Repair TechnicianPost End Date4/24/2018 Overview Titan Machinery operates one of the largest networks of full service agricultural and construction equipment stores in North America. We operate over 100 stores across North America and Europe. We are a very dynamic and progressive organization always searching for great people to become a part of the team.This position is responsible for performing machinery diagnostics, repairs, maintenance, and pre-delivery work on equipment for customers, internal units and warranty at high level of quality and efficiency. These activities may take place in the shop, or in the field. The service technician is responsible to be familiar with all the products sold by the dealership, and must be able to perform assigned work profitably, in a safe and professional manner.ResponsibilitiesPerform diagnosis, repair, and reconditions of machine systems and components.Complete thorough documentation on all reports and forms required with work assignmentsCommunicate machinery problems and resolutions to supervisor and customersUtilize computer programs to effectively complete assignmentsSeek and participate in appropriate training opportunities, local and off-siteFollow all safety rules and regulations in performing work dutiesMaintain technical and product knowledgeCompletion of competency assessments as requiredAnalyze customer complaints, by identifying the factsIdentify customer service opportunities and implement solutionsPerform other duties as assigned by direct supervisor in a professional and efficient mannerUp sell jobs during the repair processPresent a positive and professional image of Titan Machinery in the presence of customers and communityQualificationsRequired:2 or more years of related work experienceMust have own tools or ability to acquire themExcellent mechanical aptitudeAble to provide quality work and think logicallyExcellent verbal and written communication skills, along with a high level of computer literacyDemonstrated strong organization, decision making, and problem solving skillsDemonstrated ability to prioritize work and meet deadlines efficiently and cost effectivelyKeen attention to detail and a high level of initiative and ability to work independentlyDemonstrated strong decision making and problem solving skillsSafety-minded work habitsAbility to travel to customer locations, other Titan locations, and/or to offsite training facilities as needed based upon business needs.Must be able to regularly and reliably attend work, according to the schedule established at store management discretion.Ability to perform in a fast-paced, stressful work environmentAbility to handle and resolve frequent interpersonal conflictAbility to respond quickly, accurately, and professionally to demands and requests from customers and employeesExemplifies Titan Machinery's Core ValuesDesired:Associate's Degree in a related fieldClass A Commercial Driver's LicenseWhat Titan Machinery Can Offer you:* Health, Vision, and Dental* HSA (Health Savings Account) FSA (Flexible Spending Account)* 401(k)* Life and Disability Insurance* (PTO) Paid Time Off* Paid Holidays* EAP (Employee Assistance Program)* Uniform Cost Sharing* Tuition Assistance* Tool/Equipment Allowance for Service Technicians* Working for an equipment dealership that provides best-in-class serviceTitan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.