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UnityPoint Health Community Relations Coordinator-PACE in Sioux City, Iowa

Under the direction of the Business Manager, the Community Relations coordinator facilitates negotiation of new contracts, ongoing coordination with contract providers, contract credentialing, and contract oversight, and promotes the PACE program to facilitate participant referrals to the program, including representing the Agency to various community organizations.

Program Development

  • In coordination with Siouxland PACE enrollment coordinator, works to establish participant referral sources, and assure participant census goals.

  • Develops and monitors Siouxland PACE marketing plan (as required by CMS) to meet objectives established by Administration.

  • In cooperation with UnityPoint St. Luke’s Public relations department:

  • Coordinates the development of all promotional materials, including brochures, website development.

  • Coordinates all promotional efforts and campaigns.

  • Oversees media relations

  • Assures all Siouxland PACE marketing materials meet regulatory guidelines.

  • Submits materials to CMS and Iowa Medicaid Enterprise and follows through on recommendations for revisions.

  • Maintains accurate accounting of promotional activities.

  • Assists representing Siouxland PACE at conferences, networking events, and meetings.

Contract Management

  • Coordinates negotiation of new contracts, ongoing coordination with contract providers, contract credentialing, and contract oversight.

  • Assure contract files are current and meet regulatory requirements.

  • Maintains working knowledge of applicable Federal, State and local laws and regulations,.

  • Communicates contract provider information to PACE staff.

  • Communicates to the Business Manager or Director any issues or concerns related to contract providers.

  • Provides education and orientation to contracted providers direct care staff.

  • Credentials and verifies licensure, background checks, immunizations, etc. are current for contracted provider staff.

  • Reports information to Quality Assurance/Performance Improvement Coordinator (QAPI), and prepares QAPI information for providers.

Education:

  • Bachelor’s degree in business or health care related field.

Experience:

  • Two to three years office coordination required. Experience in contract management and health related field or managed care network development preferred. One year experience serving the elderly population.

License(s)/Certification(s):

  • Valid Driver’s License

  • Valid Auto Insurance

Knowledge/Skills/Abilities:

  • Must be able to meet deadlines and maintain a high level of accuracy.

  • Is able to communicate effectively with all members of the health care team and contract providers.

  • Is able to perform a variety of duties characterized by frequent change.

Requisition ID: 2021-95799

Street: 1200 Triview Ave

Name: 7520 UnityPoint Heath SC St Lukes

Name: PACE Administration

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Non-Exempt

Scheduled Hours/Shift: 40

External Company Name: UnityPoint Health

External Company URL: http://www.unitypoint.org

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