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Job Information

Clarke County Hospital Registration/Scheduling Representative - Registration in Osceola, Iowa

Company Overview

Join an award-winning team! Exceptional patient satisfaction reflects our positive work culture and our friendly staff throughout the hospital. We strive to make a difference by providing excellent, compassionate care.

Job Summary

Performs a wide variety of tasks primarily related to communication and reception activities while maintaining positive patient relations. Conducts registration interviews with patients and/or their representatives in a prompt, professional and courteous manner. Schedules tests and procedures for clinic and hospital and coordinates scheduling of tests and procedures to assure they meet medical necessity, patient, department and practitioner needs. Obtains current insurance billing information and policy benefits on all patients. Completes all paperwork related to the registration process. Offers assistance regarding financial counseling using established guidelines. Is receptive to the needs of patients in such a manner as to promote a favorable public image of Clarke County Hospital. Successful fulfillment of responsibilities will ensue timely follow-up with patients, and that appropriate financial arrangements are secured for self-pay or under insured patients.

This position primarily works days with occasional shared rotation of weekends and holidays.

Benefits and Perks

  • Fantastic culture & team work in a fun environment

  • Health Insurance

  • Dental Insurance

  • Iowa Public Employee Retirement System (IPERS)

  • Paid Time Off and Sick Leave

  • Tuition Assistance Program

  • Free Long Term Disability coverage

  • Free Life Insurance

  • Free access to workout equipment

  • Vision services discounts

  • Employee Assistance Program (EAP)

  • OTC drug discount purchase

Equal Opportunity Employer