Innovative Ag Services Location Customer Service in Oran, Iowa

Primary Objective: To provide customer service and accurate accounting functions at the location for the benefit of IAS and its member owners.

Major Accountabilities: The following duties are typical for this job. These are not to be construed as exclusive or all inclusive.

  • Report to assigned workplace at time specified; report late arrivals or absences to supervisor prior to start time

  • Conduct counter sales and process incoming calls in a friendly, courteous manner

  • Conduct weighing of grain and farm supply products; grading of incoming grain

  • Processing of daily location grain tickets

  • Entry of work orders on both feed and agronomy

  • Provide marketing assistance to grain customers

  • Communication of grain transactions and transportation needs

  • Complete daily edits of counter and feed invoicing

  • Complete billing of agronomy products and services from the location

  • Inventory control, physical count and accurate billing

  • Daily deposit of receivables

  • Processing bill of lading on feed and fertilizer receipts; keep perpetual inventory of fertilizer products

  • Accept and carry out any other assigned tasks by Location Manager

Knowledge, Skills, Abilities:

  • Displays a high level of initiative, effort, and commitment towards completing assignments efficiently.

  • Ability to organize, deal with change effectively, and work on multiple tasks concurrently.

  • Basic computer skills

  • Strong people skills, good phone etiquette, follows directions, meets deadlines.

Physical Requirements/Environmental Adaptability:

  • Requires static strength to occasionally lift, push, pull, or carry objects with a minimum weight of 50 pounds. Also flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs. Also trunk strength and ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time. Some tasks involve repetitive motion.

  • Agricultural Environment – Possible exposure to seasonal weather, outdoor conditions, and agriculture products.

  • Personal Protective Equipment may be required for some tasks.