Shopko Customer Service Teammate in New Hampton, Iowa
Customer Service Teammate
External Job Posting:
As a Customer Service Teammate you help ensure our customers are the first priority. You will answer and address the concerns of our customer as they shop in our store. If you enjoy problem solving with attention to detail, this may be the role for you. You will support the store leaders with setting up the registers and handling deposits. Responsibilities also include cashiering and answer questions at the customer service desk.
There is a lot of variety in this role and how you treat the customer will help ensure they visit us again, and again, and again.
Shopko teammates will be responsible for:
Answering customer questions
Providing customers with a quick and efficient check-out experience
Accurately scan and bag items
Ensuring customers receive courteous service
Process customer returns and exchanges
Maintaining Shopko brand standards at the front end area and salesfloor
Restocking items efficiently and accurately
Thank our customers for visiting our store
We want you to enjoy what you do
You count, and our customers return because of you
Be part of a fun, supportive, and energetic team
We are growing rapidly and promote from within
Minimum Knowledge, Experience & Skills Requirements:
Must demonstrate Shopko’s commitment to provide exceptional customer service
Strong interpersonal skills, including the ability to communicate and be friendly
Detail oriented to ensure merchandise is accurately placed in our store
Lift up to 50 pounds when unloading merchandise
Comfortable with climbing a 6 foot ladder to stock merchandise
High school equivalent reading and math skills
We are a growing company with plans to add 200 more stores over the next two years. We provide general merchandise, Pharmacy, and Optical services in our store formats of Shopko, Shopko Hometown, and Shopko Express.
At Shopko, we understand what matters to our customers. Our stores are designed to be simple, clean, and welcoming, not overwhelming. We offer the essentials our customers need and the brands they trust at a fair price. Shopko, the Stuff that counts.
We offers a professional team-oriented work environment, career advancement opportunities, competitive wages, and a comprehensive benefits package! If you are accessing this posting from another website, please submit an application at www.shopko.com/careers.
Shopko is an Equal Opportunity Employer functioning under an Affirmative Action Plan m/f/d/v.
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