Iowa Department of Transportation Drivers License Clerk-Senior in Marshalltown, Iowa

Salary $35,630.40 - $52,166.40 Annually

Location Marshalltown - 50158 - Marshall County, IA

Job Type Full-time

Agency 645 Iowa Department of Transportation

Job Number 19-00553

Closing 9/25/2018 11:59 PM Central

Point of Contact Mark Voss - (515) 296-1924

Job Description

"Work hard, dream big, anything is possible in Iowa", said Iowa's Governor, Kim Reynolds. Iowa, boasting the #1 state for places to live across the nation, you can expect infrastructure, health care, opportunity, education and quality of life here to exceed your expectations.

Iowa DOT's employment opportunities are among the best with competitive total rewards package. As a benefits-eligible State of Iowa employee, your bi-weekly paycheck is just a part of your total compensation package. Being part of the DOT team means you're eligible for a wide range of benefits:

  • Work-life balance

  • Career growth

  • Flexible work hours

  • Paid vacation, sick leave and (9) holiday

  • Health insurance

  • Dental insurance

  • Vision care discount program

  • Group term life insurance

  • Discounted services

Sound like your kind of place?

The Iowa Department of Transportation is looking for a new team member to promote highway safety and provide excellent and professional customer service to the citizens of Iowa. You will be making responsible licensing decisions to ensure only qualified drivers are licensed and identification cards are properly issued. This position will help to create a team-focused and knowledgeable driver's license team by coordinating and providing general/technical to ensure we function as an effective and efficient team.

Your Responsibilities:

As a Driver License Clerk Senior, you will work directly with customers to review driver information from multiple data sources. This position will analyze information captured and determine proper issuance of notices. You will review documents in detail for accuracy and process without errors.

A successful candidate will perform all license/ID issuance and record functions, by determining applicant's eligibility and qualifications so that credentials are issued in compliance with Iowa laws, departmental rules, and established policies and procedures; review record information to determine issuance/non-issuance; maintain familiarity with a variety of acceptable 'proof of identity' documents to determine authenticity.

This position will contribute to the safety of the public by ensuring each driver is capable of safely operating the vehicle for which they are licensed. Administer and score motorcycle skills, car, truck, passenger and CDL pre-trip, skills and road driving examinations and review driving performance following the drive test.

What You Bring To Us:

  • Team focused

  • Customer minded

  • Listening skills

  • Strong written and communication

  • Analytical abilities

  • Energy and passion for serving others

Who We Are & What We Do:

For more than a century, Iowa Department of Transportation has promoted the growth and betterment of Iowa's transportation system. Headquartered in Ames, the agency continues to serve the transportation needs of Iowa and its citizens.

Contributing to Our Mission:

Even with nearly 3,000 employees, we're all one team at the Iowa DOT. Our main goal is to keep people and goods moving on Iowa's transportation system. As a member of our team, you'll play a vital role in maintaining safe mobility for every traveler in our state.

Shift: Tuesday - Saturday, variable hours.

Sunday: closed

Monday: closed

Tuesday: 8:15 AM - 5:15 PM

Wednesday: 8:15 AM - 5:15 PM

Thursday: 7:45 AM - 5:15 PM

Friday: 8:15 AM - 5:15 PM

Saturday: 7:45 AM - 1:15 PM

Travel: Occasional

Special Requirements:

Before hire:

  • Possess and maintain a valid, unrestricted, except for corrective lenses, driver's license (minimum of an operator's license).

  • Must pass Federal and Local name based and fingerprint based criminal history background checks.

  • This position is a covered position under the REAL ID Act of 2005, 49 U.S.C. ยง 30301 note, as further defined in 6 CFR Part 37.


  • After hire, must obtain and maintain required AAMVA certifications.

  • After hire, must attend a Motorcycle Rider Education Safety course.

  • After hire, must attend department training sessions, as required.

NOTICE: This position is a covered position under the REAL ID Act of 2005, 49 U.S.C. ยง 30301 note, as further defined in 6 CFR Part 37.

Minimum Qualification Requirements

Graduation from high school or G.E.D. equivalent and experience equal to three years of full-time clerical or closely related work;


an equivalent combination of education and experience, substituting nine months or thirty semester hours coursework in an accredited business school, college or university for each year of the required experience;


employees with current continuous experience in the state executive branch that includes experience equal to six months of full-time work as a Drivers License Clerk.

For additional information, please click on this link to view the job description (Download PDF reader).

Additional Qualification Requirements

  • Possession of or ability to obtain prior to appointment a valid unrestricted, except for corrective lenses, Operator's or Chauffeur's license issued by the state of residence and maintain a valid license for the duration of employment in this classification.

  • Hearing adequacy such to enable conversation within the passenger section of a motor vehicle while under operation.

  • After hire, must attend and successfully complete a Motorcycle Rider Education Safety course which includes a written and skill test.

  • After hire, must attend and successfully complete training sessions as required including car driving training and commercial vehicle school which requires the physical ability to operate a commercial vehicle.