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Mt. Ascutney Hospital Patient Care Representative-West Registration in Manchester, Iowa

Patient Care Representative- West Registration

Status: PRN (scheduled as needed for department coverage and employee availability)

Schedule: This position is in operation 24 hours per day/7 days per week. Scheduled hours may occur on any shift.

POSITION OVERVIEW:

This position is responsible for registration and admissions processes of the Emergency Department and Surgical Services.

QUALIFICATIONS:

  • High School graduate required, associate degree in business, or similar field, preferred

  • Experience in healthcare setting preferred

  • Familiarity with medical terminology required

  • Strong communication skills

  • Skilled in computer use

POSITION REQUIREMENTS:

  • Performs switchboard operations by answering and directing calls appropriately

  • Maintains accurate records of all cash and checks received and petty cash paid out

  • Responsible for accurate completion of insurance, admission and assignment of benefit forms

  • Posts daily service charges accurately

  • Assists patients/visitors with questions and concerns

  • Attempts to identify patients eligible for financial assistance

  • Assists and completes Presumptive Medicaid Eligibility applications

  • Performs clerical tasks – filing, copying, etc

  • Completes registration process for both inpatients and outpatients accurately and in a timely manner

  • Attempts to collect co-pays

  • Is able to work independently and remain productive

  • Works with co-workers and other departments to complete tasks

  • Recognizes and demonstrates the importance of customer satisfaction

    Excellent Benefit Package (Click here for details) (http://www.regmedctr.org/careers-students-volunteers/careers/employment-benefits/default.aspx)

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