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Regional Medical Center Patient Care Representative- Hopkinton Clinic in Manchester, Iowa

This position is responsible for welcoming patients to Regional Family Health's Hopkinton Clinic and maintaining accurate and complete patient accounts based on departmental protocol, policies and procedures, to include but not limited to scheduling, registration, check-out functions and managing incoming calls.


  • Minimum of high school graduate; Associates Degree preferred

  • Responsible for patient registration/scheduling

  • Excels in customer service

  • Past medical office experience preferred (computer use, high volume/triaging phone calls, scheduling)

  • Interpersonal skills sufficient to work closely with patients, public and coworkers

  • Effective communication skills

  • Medical terminology knowledge preferred

  • Ability to travel and work in multiple satellite locations

  • Ability to multi-task and demonstrate flexibility in work environment, performing a variety of frequently changing tasks

  • Confidentiality of medical, personal and financial information gained in position must be maintained according to hospital and departmental policy

Excellent Benefit Package (Click here for details)