ABCM Corp Door Greeter (Customer Service/Concierge) in Lake Mills, Iowa
Facility NameLake Mills Care Center & Mills Harbour Assisted Living
Address406 S. 10th Avenue E., Lake Mills, IA, 50450
Job TitleDoor Greeter (Customer Service/Concierge)
Posted ByStephanie Gilbertson
Under the direction of the Business Office Manager, demonstrates outstanding customer service skills in providing varied levels of assistance to resident, families and visitors, typically during off- business office hours. The Customer Service/ Concierge provides timely, accurate information and direction to visitors while protecting patients' rights to privacy, monitors security of entrance/ exit doors, answers the phone and performs filing or other unskilled business office functions as directed, and participates in resident activities as assigned. This position includes direct resident contact and attentiveness to residents' personal needs and schedules.
Completion of ABCM orientation and employment screening, must be 14 years of age.
PDC: We believe in a Person Directed Care approach to long-term care, encouraging the individuals who live in our communities to make choices about the care and services they receive.Supervisor/ team leader positions: This individual must be self-motivated to accomplish assigned responsibilities with minimal supervision and lead team members toward accomplishing common goals.All positions: Must be free from communicable diseases. Recommend immunizations be current in accordance to recommendations by CDC (unless contraindicated due to allergy), or natural immunity acquired by illness with specific disease. Must pass criminal background and abuse registry checks and be eligible for unrestricted employment.
Additional Information/Facility Benefits:
This position will be performing some office assistance to the Administrator as well as the Human Resource Coordinator. The hours would be 11am to 7pm 2-3 nights a week and as needed.