Job Information
Robert Half International Bilingual Customer Service Representative in JOHNSTON, Iowa
Description
Opening Available for Customer Service Representative!
OfficeTeam is currently searching for an articulate, highly-skilled Customer Service Representative that is Fluent in French and English. Do you love building solid customer relationships? Then this position may be for you. This position will operate in a fast-paced and dynamic environment. This long-term temporary Customer Service Representative position in Johnston, Iowa could be perfect for you!
Your responsibilities
Receive and send written business correspondence in both French and English
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Organize and route incoming telephone calls
Offer friendly, accurate customer service in a timely fashion in both French and English
Requirements
-Must be bilingual in French
Customer service and office administrative skills
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent oral and written communication skills in both French and English
Ability to navigate multiple computer systems and applications
achievement oriented, positive attitude and an approach to work rooted in professionalism
No stranger to performing extensive research to resolve complex customer inquiries
Earlier work involving Microsoft Outlook
Wide ranging experience with Microsoft Excel
Deep understanding of Call Center Customer Service
General familiarity with Leasing Consultant
Communication experience highly desired
Solid understanding of HS Diploma
Expertise in customer service
Well-founded grasp of Basic Math Skills
Practical knowledge of Microsoft
Quality experience with Microsoft Word
Foundational knowledge in Financial Institutions
Proven knowledge of Written Communication
Demonstrated ability to interact effectively with internal and external partners and clients/customers
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Proficiency with Microsoft office applications
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).
Salary: $17.36 - $20.10 / Hourly
Location: JOHNSTON, IA
Date Posted: January 5, 2021
Employment Type: Temporary
Job Reference: 01500-0011659293
Staffing Area: Office u0026 Administrative
Robert Half International
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