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Midwest One Bank File Maintenance Specialist in Iowa

Overview

This position is responsible for a variety of office/clerical tasks involving expertise regarding the operational and the internal customer support for the Bank’s account/portfolio maintenance process. The File Maintenance Specialist needs an understanding of how accounts and portfolios are set up, how maintenance affects those set ups, and have a clear understanding of account ownership.

Responsibilities

  • Perform maintenance requests submitted in OneView within established current timeframes

  • Review other account and portfolio codes while performing maintenance in an effort to keep our Core system current

  • Assist with clean-up projects

  • Review the Inactive/Dormant Reports on a daily basis and notify frontline

  • Review the deposit controlled accounts on a daily basis

  • Review daily deposit exception reports

  • Perform customer outbound calls on online address changes

  • Review and update procedures associated with this job description at least annually

  • Assure compliance with all Bank policies and procedures as well as applicable state and federal banking regulations

Qualifications

High school diploma or general education degree with some post high school education or related work experience preferred; or equivalent combination of education and experience. This position doesn’t require any supervisory responsibilities.

At MidWestOneBank diversity is embraced and w e are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, creed, Veteran status, disability, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

Status Non-Exempt

Type Full-Time

CityIowa City

StateIA

Hours Per Week up to 40

Benefits Package Yes - Full Time Package

Location : Address 2500 South Clinton Street

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