Staff Management | SMX Operations Manager in Iowa City, Iowa

Operations Manager

City.: Iowa City

Pay Range:

Location: IA

of Hours:


ID: 85292


Employment Duration: Full time


We have a great opportunity with growth potential for an Operations Manager in Iowa City, IA. The Operations Manager is responsible for managing the onsite account team and overseeing all staffing and employee operations. The Operations Manager must remain focused on the strategic leadership of the account while at the same time supervise day-to-day activities. The Operations Manager, will be responsible for making sure that all of our production and client's staffing needs are met, that our contracted workers are meeting the production deadlines and that it is all done in a timely fashion. Responsibilities include monitoring production and quality, recruiting, interviewing, hiring, coaching employees, meeting performance objectives, payroll and more.


  • Paid vacation and sick leave

  • Comprehensive vision, health, and dental insurance

  • 401K matching and stock options


  • Provide immediate front line customer service to management team, associates and clients.

  • Make associate hiring and firing decisions.

  • Handle order requests and changes from client contacts.

  • Handle associate relations activities, communications, and investigations.

  • Manage the facility Recruitment Funnel by placing advertisements, interviewing and placing employees on the production floor.

  • Work on special projects and performance incentive programs to help meet operational goals.

  • Provide Site reports to Director Level such as forecasting, financial and trend analysis, recruiting, strategic planning and site action plans.

  • Manage the office budget.

  • Manage our busy manufacturing facility and the staffing needs.

  • Ensure compliance with contract related services, interviewing, orientations, payroll and invoicing.


  • High School Diploma/GED required.

  • Proven management and leadership experience.

  • Experience in a manufacturing environment.

  • Must have a background in Safety and knowledge of Lean Manufacturing - Six Sigma.

  • Knowledge of HR and Recruiting processes.

  • Excellent Computer Skills (MS Office proficient, Excel, PPT and Word).

  • Strong client centered service delivery and impeccable client relation skills required.

  • Demonstrated verbal, written communication and presentation skills.

Staff Management/SMX provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Staff Management/SMX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation, and training.

Staff Management/SMX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Staff Management/SMX’s employees to perform their expected job duties is absolutely not tolerated.