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Robert Half International Medical Customer Service Rep in IOWA CITY, Iowa

Description

A highly reputable Robert Half client has several openings for Customer Service Representative and are hyper-growth phase focused on adherence packaging and improving the quality of life for our customers through innovative design and compassionate customer service.

We’re looking for top-tier talent to support our mission.

Are you good with people? Good on the phone, email, online chat, and multi-tasking? Passionate about helping people?

In this job, you will be assisting customers over the phone, through email, and online chat with various questions and requests they may have. You are their guide to our service.

The company is professional but fun, dedicated yet quirky. We are fast-paced, highly-motivated doctors, pharmacists, pharmacy technicians, and support staff who focus on health and wellness (and if we’re being honest, sometimes pizza) and most of us have slight obsessions with our pets. We want to make a difference in the lives of our customers by treating them like friends and family. We offer a work-hard, play-hard environment with competitive pay and a comprehensive benefits plan.

Vision/Mission:

Our vision is to fix and reimagine healthcare for everyone. Our mission is to engage customers by fixing all the problems around getting and taking their medications. We've taken the first step by simplifying adherence.

Top Qualities:

  1. Excitement about what they do, outgoing personality and customer focus

  2. Tech Savvy - navigate multiple screens and programs

  3. Problem Solving skills

This person will be taking inbound and placing some outbound calls to patients, pharmacies, insurance companies etc. and problem solving each issue. If you are a go-getter, enjoy participating in a fun environment, and feel strongly about serving customers top quality experiences, please reach out to Abbey Koerperich ASAP for immediate consideration -- call me directly at 319-371-3166

Requirements

Resolve Customer Issues, Call Center Customer Service, Multiple Databases, Typing Data Entry

Please call Robert Half for immediate consideration; easy apply -- 319-371-3166

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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