Job Information
Dave Wright Nissan Subaru Warranty Administrator in Hiawatha, Iowa
Want to help people grow and do something with a purpose?
Do you want a career with a company that cares about your growth, success, and fulfillment in life?
Dave Wright Nissan Subaru is:
- Ranked as one of the best dealerships to work for in the country
- The only Iowa dealership to win this award 8 out of 9 years
- One of Iowa’s fastest growing dealerships
- Locally and family owned for 42 years
- Culture, Employees, and customer satisfaction is our primary focus here
Growing, fun, and market-leading company who prefer to promote from within Our Warranty Administrators Enjoy:
Paid Holidays
- Paid Vacation (up to 4 weeks over time)
- Paid sick days
- Automatic 3% company contribution to 401k
- Health, life, and dental insurance plans
Fun and casual work place Additional benefits include:
Skills Enhancement Paid Education
- Exciting company Christmas party
- Great and committed supporting staff
- Appreciation for a job well done
& More RESPONSIBILITIES:
Ensure the dealership is paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following-up on each claim
- Coordinate with vendors and manufacturers to ensure prompt receipt of replacement parts
- Communicate with customers and service technicians to define the scope of a warranty claim resolution and to set expectations
- Prepare, review, and process warranty claims
- Follow up with each claim to ensure service delivery to the customer and compensation for the dealership
- Schedule warranty appointments and educates customers to set expectations
Stay up to date with all factory recalls, announcements, and procedures REQUIREMENTS:
At least two years of experience in a similar position and knowledge of automotive parts and service
- Can work in a fast-paced and challenging environment handling multiple projects
- Must have excellent administrative, organizational, and communication skills
- Valid Driver’s License
Must be willing to submit a background check prior to employment