Oshkosh Corporation Technical Sales Representative - Senior in Garner, Iowa
About IMT, an Oshkosh company
It takes many different people, skills and talents to keep Iowa Mold Tooling on the leading edge of our markets. IMT has evolved into a leading manufacturer of service vehicles and material handling systems. Our reputation for quality, value, and performance is evident in our products, which reach a worldwide market in the mining, construction, tire service, railroad, and utility industries. IMT products can be found practically everywhere, from Romanian coal mines to Indonesian oil fields to your local Goodyear dealer. Equipped with the latest in manufacturing technology and equipment and teams that are continually striving for new developments and refinements, IMT will continue to set a standard of excellence in the design, manufacturing, performance, and delivery of high-quality products.
Inside sales individual responsible for assisting customers with sales and service support. Receive and respond to customer inquiries that come through phone calls, emails or website. Serve as liaison between customers and the company in providing information concerning quotations and orders of accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide technical, administrative and research support for sales of IMT product such as lube systems and trucks, tire products, mechanics trucks, and hydraulic or electric cranes.
Work directly with outside sales team and distributors to support customer inquiries and follow ups by reviewing customer's specifications to properly match the correct model and create the specifications to be used for quotes.
Prepare, administer, and coordinate customer/dealer quotations, proposals, bids, orders, contracts, specifications, job orders including repair and retro fitting of equipment, issue purchase order as required and assist in managing vendor relationships in a timely and efficient manner.
Communicate consistently with customer and internal departments to clarify details regarding orders. Provide information concerning pricing, scheduling, quality, forecasting and other requests.
As required, prepare in-house reports as well as written and verbal correspondence to customers, distributors and vendors.
Assist outside sales team with account management, warranty issues, analysis of problems, evaluate customer requirements and coordinate corrective action as needed.
Perform customer outbound calls to generate new business.
Support customer service and warranty calls.
Ability to travel as required to provide technical and operational support as well as training.
Other duties as assigned.
Bachelor’s degree in Business or related field, or equivalent work experience.
Three plus years of related work experience.
Prior experience in automotive or heavy-duty equipment
The ability to communicate effectively, deal diplomatically with customers and dealers, work independently, prioritize and manage numerous projects, and be innovative and creative
Strong computer skills including working knowledge of Microsoft Office products and ERP systems
Complexity of Work and Demands:
Generally structured work but involving a choice of action within limits of standard policy and procedures
Occasional stress related to deadlines or workload because of intermittent or cyclical work pressures or occasional exposure to distressed individuals within the immediate work environment.
Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at: 920-502-3009 or firstname.lastname@example.org.
Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
Advance your career by advancing the world. For many of our team members, this is more than a career. It’s a calling. Oshkosh is home to thousands of difference-makers working together to build, serve and protect people and communities around the world. From the front lines to the firehouse, the people we serve are driven by a sense of purpose. The people who work here are no different. Our engineering and product innovation help keep soldiers and firefighters safe, is critical in building and keeping communities clean and helps people do their jobs every day. As part of a People First culture, you’ll be encouraged and empowered to take ownership of your work, develop your career and make a real impact on the world around you.
Oshkosh is a global company that designs and manufactures some of the world’s toughest specialty and access equipment under the brands of JLG®, Pierce®, Oshkosh® Defense, McNeilus®, IMT®, Frontline™, Jerr-Dan®, Oshkosh® Airport Products, and London™.