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Job Information

Dupaco Credit Union Teller Service Associate- Member Experience Development (Dubuque) in Dubuque, Iowa

Description

The Dupaco experience starts with you. You are a connection making champion. You are the smile they expect to see when they walk through our door. You are the Dupaco difference!You’ll be:• Connecting with members and potential members by providing excellent service• Recognizing potential member needs and educating them on appropriate credit union services• Promoting a positive and professional image of the credit union• Offering multiple financial products and services to new and existing members while providing courteous, professional and knowledgeable service to increase member satisfaction and account usage• Floating to Dubuque area branches as neededYou’ll need:• Excellent communication skills• An appreciation for accuracy• Financial industry/customer services experience preferred• The ability to provide unmatched personalized service with warmth and competenceIf this is who you are, what you want, and what you can do, this is where you belong!

Qualifications

Skills

Required

  • Microsoft Outlook: Some Knowledge

  • Microsoft Word: Some Knowledge

  • Microsoft Excel: Some Knowledge

Preferred

  • Bilingual - Spanish: Intermediate

Behaviors

Required

  • Team Player: Works well as a member of a group

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

  • High School or better

Experience

Required

  • Customer Service

  • Cash Handling

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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