Hirschbach Motor Lines Planner - Weekends in Dubuque, Iowa
Job SummaryThe Planner ensures freight ships in accordance with customer and carrier specifications while keeping the drivers? best interests in mind. In order to successfully match trucks and freight, the Planner monitors trucks, system freight, and total balance to meet operational needs.
Duties & Responsibilities
Planning trucks to optimize driver and equipment utilization and to minimize empty miles.
Pre-planning freight to meet pick-up and delivery deadlines.
Working closely with Customer Service and Driver Managers to provide continuous freight to assigned drivers.
Check-calling, relaying, and re-powering all assigned driver freight to customer- and carrier-agreed specifications.
Maintaining positive customer, operator and carrier relations.
Regularly reviewing the progress of each shipment assigned to their drivers to answer questions, act upon decisions, and resolve problems.
Working with Driver Managers to coordinate drivers? scheduled home time, vacation, down time, current status, and predicted time available.
Creating a positive work environment for operators, customers and internal employees.
Other duties as assigned by management.
High school diploma or equivalent and 1 year operational experience required.
Ability to effectively communicate, verbally and written, with owner operators, other departments and management personnel.
Skilled at multi-tasking and problem solving.
Full understanding of company dispatch philosophies and procedures.
Previous experience using AS-400 computer software, Match, Netgraph, the internet, and Microsoft Office.
Ability to communicate via e-mail, telephone, and face-to-face in clear, correct, and effective English.
EOE. Offer of employment is contingent upon the successful completion of a pre-employment background check and drug screen.