MidWestOne Bank Investment Services Assistant in Dubuque, Iowa
Assists relationship managers and clients with matters involving client accounts. Includes document preparation, scheduling, and customer service both in-person and over the phone.
Completes documents to set up and close accounts.
Answers departmental phones.
Prepares correspondence and reports for various staff and may compose other routine correspondence.
Handles client communications in person, over the phone and by email, answering questions and obtaining information.
Handles ongoing delegated responsibilities.
Assists with client needs(researching questions, and preparing client requests funds).
Maintains familiarity with client account histories and objectives.
Develops familiarity with individual retirement account rules in order to process paperwork for establishing and handling accounts.
Enters account and prospect personal financial data for computer generated proposals/reviews.
Ability to download and input information into established spreadsheets to track investment performance or asset holdings.
Maintains up-to-date customer information for ongoing customer contacts for sales purposes using department client database.
Maintains related tickler files for customer action requests as requested by representatives or by clients.
Makes follow-up calls to prospects to set up appointments for representatives and confirms previously established appointments, as needed.
Calls on Investment clients or investment companies to complete and service work requested by clients or representatives.
Monitors client accounts and updates representatives on issues which need attention.
Prepares and processes various supporting documentation relating to investment products sold.
Refers investment clients to Investment and Trust Department or Personal Banking to obtain specific services when appropriate.
Assists representatives in preparation of any documents needed for client meetings.
Other duties may be assigned
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Series 7, 66, 65 (or 63 & 66) and insurance licensing strongly desired.
FLSA Status: Non-Exempt
Hours Per Week: up to 40
Benefits Package: Yes - Full Time Package
External Company Name: MidWestOne Bank
External Company URL: http://midwestone.com/
Street 2: 895 Main Street