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Dupaco Credit Union Insurance Services Representative in Dubuque, Iowa


When clients are insured through Dupaco Insurance Services, they receive guidance from our intelligent insurance professionals, competitive pricing from an insurance company that's on the money, and just the right amount of coverage they need—no more, no less. Safeguarding their business is our business…and our business is growing. To keep the momentum moving forward, we are looking for a team oriented individual with a keen eye for details to join us as an Insurance Services Representative.

What you’ll be doing:

  • Working closely with the Insurance Manager and Agents to manage the insurance book of business and building valued relationships with our clients

  • Servicing of client accounts such as issue certificates of insurance, track new business logs and forms, and the processing of various items (i.e. policy changes, renewals, payments and billing, daily activity logs, and claims)

  • Managing the flow of documents in and out of the agency management system and filing system including all company correspondences, new and cancelled policies, daily mail, and faxes

  • Following up with clients regarding charges for services requested, collecting deposits or payments, and/or making arrangements for billing

What you’ll need:

  • A Bachelor’s Degree in Business/Finance or related field or equivalent Insurance industry experience

  • Personal and Commercial Lines Licenses

  • The ability to prioritize tasks in an organized and efficient manner

  • Top-notch listening, problem solving, and communication skills

When you're employed through Dupaco Insurance Services, you'll receive the training, support and tools you need to succeed. A competitive compensation package from a company that cares, now that’s a career you can crave. Top it off with an exceptional benefits package– including 401k match. Positive impact is our passion. At Dupaco, you’ll make more than a career, you’ll make a difference!




  • Customer Service: Advanced


  • Administrative: Advanced



  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well



  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization



  • Bachelors or better

Licenses & Certifications


  • IP Personal Lines



  • Insurance industry experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)