Hirschbach Motor Lines Dedicated Planner in Dubuque, Iowa
The Planner ensures freight ships in accordance with customer and carrier specifications while keeping the drivers’ best interests in mind. In order to successfully match trucks and freight, the Planner monitors trucks, system freight, and total balance to meet operational needs.
Duties & Responsibilities
Planning trucks to optimize driver and equipment utilization and to minimize empty miles.
Pre-planning freight to meet pick-up and delivery deadlines.
Check-calling, relaying, and re-powering all assigned driver freight to customer- and carrier-agreed specifications.
Maintaining positive customer, operator and carrier relations.
Regularly reviewing the progress of each shipment assigned to their drivers to answer questions, act upon decisions, and resolve problems.
Work respective team to coordinate drivers’ scheduled home time, vacation, down time, current status, and predicted time available.
Creating a positive work environment for operators, customers and internal employees.
Other duties as assigned by management.
High school diploma or equivalent is required. 1-2 years of operational experience.
Ability to effectively communicate, verbally and written, with owner operators, other departments and management personnel.
Skilled at multi-tasking and problem solving.
Able to collaborate with co-workers to provide creative solutions, keeping “customer satisfaction and driver satisfaction” as guidelines.
Strong time management skills.
Previous experience using AS-400 computer software, Match, Netgraph, and Microsoft Office.
Ability to communicate via e-mail, telephone, and face-to-face in clear, correct, and effective English.
EOE. Offer of employment is contingent upon the successful completion of a pre-employment background check and drug screen.
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