Job Information
Kemin Industries Technical Services Associate in Des Moines, Iowa
Overview
Kemin Health is hiring for a Technical Services Associate to join their team at our Headquarters location in Des Moines, Iowa! The Technical Services Associate will be responsible for providing research, technical support, and sales assistance, to assigned current, potential, and internal customers. This person must represent Kemin in a professional and knowledgeable manner that provides assurance to our customer of our capabilities.
We Are Kemin
We are visionaries who see things differently and are inspired by the world around us.
We have been dedicated to using applied science to improve the quality of life for over half a century.
We are a global ingredient manufacturer that strives to sustainably transform the quality of life every day for 80 percent of the world with its products and services.
For over half a century, Kemin has been dedicated to using applied science to address industry challenges and offer product solutions to customers in more than 120 countries. Kemin provides ingredients to feed a growing population with its commitment to the quality, safety and efficacy of food, feed and health-related product s to customers in more than 120 countries.
Established in 1961, Kemin is a privately held, family-owned-and-operated company with more than 2,800 global employees and operations in 90 countries, including manufacturing facilities in Belgium, Brazil, China, India, Italy, Russia, San Marino, Singapore, South Africa and the United States.
As a Kemin team member, you’ll receive…
A competitive financial package - in addition to your salary, we offer an uncapped bonus opportunity, 401k match program, and paid vacation and holidays.
Robust health and wellness support - we are proud to offer a fitness reimbursement (for your whole family!), an on-site fitness center, restaurant with seasonal fresh food options (and the ability to order food to bring home), and free fresh fruit in break areas- to name a few.
Continued learning opportunities - Kemin offers tuition reimbursement and recently launched a new corporate university with online and in-person training opportunities for growth and development throughout your entire career.
The chance to give back to our world - Through our foundation of servant leadership, we are proud to offer ample service opportunities, including paid time off to do so. Kemin has a valued corporate partnership with both The World Food Program and Habitat for Humanity, in addition to many local initiatives.
Opportunities to support our valued educators - Kemin is a proud sponsor of the Iowa Governor's Stem Advisory Council where we fund annual teacher's awards. In addition, we have a robust internship and externship program, and frequently host student tours.
Responsibilities
Responsible for identifying customer opportunities and resolving customer/product technical/science problems, in conjunction with Sales Manager.
Responsible for working with Customer Laboratory Services to design test protocols and work through formulation issues and report findings to customers in a confidential, standard format.
Liaison between Sales, Technical Services, and CLS to leverage the data generated to support sales of relevant products.
Responsible for working with the assigned sales team to conduct technical sales presentations.
Assist in customer business development, new product evaluation and testing, current product line extension development (Product Innovation Process).
Assist in providing technical training to the sales team
Responsible for generating and assisting in presenting new ideas to the business.
Participate in the product development process with Research and Development to identify and develop those products that best fit customer needs and Kemin’s goals.
Must maintain industry knowledge by attending trade-shows, conferences, etc.
Responsible for presenting industry information to external groups and any relevant research findings regarding Kemin’s product(s)
Qualifications
Education and Experience:
Master of Science Degree in biology, food science, nutrition or related field required with 0-3 years of relevant experience OR
PhD, in biology, food science, nutrition or related field
Understanding and adherence to Servant Leadership philosophy
Strong understanding of human health industry.
Excellent written, verbal and presentation skills.
Excellent people interaction skills and able and willing to provide exceptional customer service to internal and external customers.
Self-motivated to accomplish business and personal objectives.
Strong analytical skills in applied research and commercial testing
Ability to recognize sales opportunities and determine appropriate action in conjunction with the Sales Manager.
Ability to work in cross-functional teams to achieve customer and product objectives, including R&D, Regulatory Affairs, Operations, Product Managers and Sales
Well organized and an effective planner in use of resources while demonstrating flexibility and responsiveness as market needs dictate.
Computer proficiency in Word, PowerPoint, and Excel applications is required.
Fluent in English, multilingual is a plus.
25-50% travel
A post-offer background check and drug screen is required. Additional pre-employment requirements may be necessary based on position.
Kemin is an equal opportunity employer, and all reasonable accommodations will be considered.
Kemin is a drug-free and tobacco-free campus.
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LocationUS-IA-Des Moines
Posted Date4 weeks ago(4/3/2024 10:48 AM)
Job ID 2024-10009
Positions 1
Category Technical Services
Position Type Regular Full-Time