Fiserv Product Manager, Senior - ACH in Des Moines, Iowa

Position Description

This position can work remotely anywhere in the United States. The preferred location is the East Coast or the Alpharetta, GA office.

What does a great Product Manager, Senior do?

You will develop, communicate, and implement the annual product plan and roadmap detailing product definition and delivery, market analysis, pricing and product development for assigned payment products. You will have the opportunity to develop and manage the product life cycle to ensure products are marketable, profitable, and of the highest quality. You will need to understand the marketplace and drive product positioning while identifying strategies to meet product objectives by involving appropriate functional areas in decision-making.

As a Product Manager, Senior you can look forward to:

  • Establishing product direction for the products, including product line extensions and target markets supported by associated business cases and related financial analysis.

  • Interviewing and meeting with customers to better understand the market and market problems.

  • Prioritizing and validating customer needs and requests for product changes & enhancements.

  • Tracking industry trends, product segment growth, market spend, and market share.

  • Creating and implementing annual product plans and roadmaps including new products/enhancements to expand service offering, drive revenue, and increase profitability

  • Overseeing the product through all stages of the product’s life cycle, including the inception, elaboration, construction, transition, and support phases

  • Enabling, supporting and training sales, client services, and professional services staff on new product functionality delivered

  • Actively participating with product development teams to define product requirements, specifications and acceptance testing criteria. Reviewing and providing final sign-off for all requirements for any owned modules

  • Engaging closely with the development teams to help with making implementation decisions and developing schedules

  • Collaborating with various departments to ensure product deployment, go-to-market and quality goals are defined, achieved and maintained.

  • Communicating release status and product status with key stakeholders.

  • Managing Product Advisory councils and User Group meetings including facilitating and developing content for meetings

  • Facilitating and seeding strategic ideas through our ideas portal.

  • Identifying and communicating market intelligence needs for products to our Market Intelligence group.

  • Owning and constantly evaluating metrics to measure product or feature effectiveness

You’re the kind of person who:

Recognizes market opportunities and has the ability to collaborate within a large organization. You are looking for a product management role that will be involved with prospecting and request for proposals within the payments industry. You have a strong background with ACH and seek an opportunity to utilize this expertise within a dynamic financial services technology environment.

Basic qualifications for consideration:

  • Minimum 5 years of experience in banking operations or financial services technology with a focus on ACH and other payments processing

  • Excellent strategic thinking and analytical abilities

  • Excellent collaboration and relationship management abilities

  • Ability to recognize problems and recommend solutions

  • Effective project management and prioritization skills

  • Strong interpersonal, communication and team-building skills

  • Superior presentation and influencing skills

  • Ability to travel 20%-40%

Preferred qualifications for consideration:

  • 3+ years product management experience

  • Bachelor’s degree

  • Pragmatic Marketing

  • ACH and Payments technology industry experience

  • AAP Accreditation

Who we are:

Financial & Risk Management Solutions business (FRMS) helps financial institutions optimize their use of and return on capital by making risk actionable and transparent within their organizations. Solutions are offered in multiple delivery modes including software products, customer-funded development, alliance services, consulting, ASP and hosted services. Key areas include:

  • Financial performance management solutions for budgeting and planning, financial accounting, and funds transfer pricing and profitability

  • Financial risk management solutions for credit, market and liquidity risk as well as asset/liability management

  • Financial crime risk management solutions for fraud and money laundering detection and mitigation

  • Financial control solutions for reconciliation, exception management and account certification

  • Solutions for ACH, treasury management, check capture, case management and resolution, float management, and enterprise content management (ECM)

  • Consulting services through the Payments Performance Management team.

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.