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Facebook Manager, Manufacturing Quality Systems (FRL) in Des Moines, Iowa


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


The business enablement team, within Facebook Reality Labs, is looking for an experienced subject matter expert with deep functional and operational understanding of the electronics manufacturing process. The candidate must have business and technical systems expertise with a working knowledge of the electronics manufacturing and assembly process with a strong focus on Quality Management Systems implementation and FDA certification. The candidate must have excellent communications skills and an aptitude for close collaboration with business leadership, product engineering and operations fulfillment teams.

Required Skills:

  1. Define functional requirements and develop detailed designs to meet operational outcomes that conform to customer requirements.

  2. Support FDA submission process to show compliance of both product and internal business processes to all applicable FDA requirements.

  3. Participate in FDA submission process to show compliance of both product and internal business processes to all applicable FDA requirements.

  4. Coordinate the organization’s activities to meet market and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.

  5. Work with FRL Manufacturing partners to ensure they follow defined qualify system requirements and products consistently meet applicable regulatory requirements and product performance, safety and efficacy claims.

  6. Manage several direct reports supporting Manufacturing and Systems Integration.

  7. Develop strategies and solutions for on-boarding contract manufacturers with respect to systems integration, fulfillment and data collection.

  8. Define solutions that allow for timely and accurate measurement of Contract Manufacturing performance.

  9. Design and Develop solutions that enable alerts that make pro-active intervention possible such that negative customer impact can be avoided or mitigated.

  10. Design and Develop system solutions that can fail to a safe status to preserve data and recover from disruptions of service within defined time periods.

  11. Design and Develop solutions that support data analytics best practices for data visualizations and root cause investigation.

  12. Recommend improvements for Manufacturing Execution Systems at client sites to drive operational improvements.

  13. Analyze manufacturing needs and convert them into deliverable solutions.

  14. Collaborate with content and training organizations to develop reference documentation and educational materials for partners and internal resources related to manufacturing systems.

Minimum Qualifications:

  1. At least 10 years’ experience in supply chain technical operations.

  2. Proficient in EDI solutions, protocols such as Ansi X12 or Rosettanet, transport protocols such as AS2 or SFTP and implementation.

  3. Hands on experience in most or all of the following supply chain functional areas: Assemble to Order, Build to Order, Build to Forecast-Ship to Order, Direct Ship, Drop Ship, Manufacturing Execution Systems, Systems Integration/EDI, Logistics and Trade Compliance, Order Management, Factory Planning and Scheduling, Manufacturing Quality, Product Data Management, NPI.

  4. Proven communication, creative, critical thinking, problem-solving, planning, prioritization, project management, teamwork and organization skills.

  5. Experience around databases and SQL.

  6. Experience working in high-volume consumer electronics industry.

  7. Experience bringing new products to market.

  8. Proven analytical skills.

  9. Interpersonal experience.

  10. Proven track record in building internal and external customer relationships.

  11. Demonstrated problem-solving experience.

  12. Proven track record of project and time management.

  13. Experience in delivering business value.

Preferred Qualifications:

  1. Bachelor of Science Degree in Industrial Engineering, Systems Engineering or similar related disciplines.

  2. Six Sigma and/or DMAIC trained.

  3. Experience with any of the following: Oracle, SAP, Teamcenter, Windchill, Agile, I2.

  4. Experience with Design to Manufacturing best practices.

  5. Direct experience with SMT production or design of SMT production lines.

  6. Skills with one or more programming languages such as C++, C#, ASP, VB.NET, Java, Perl, Python.

  7. Professional affiliations such as IEEE.

  8. Experience with machine learning, AI and machine predictability solutions.

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at