Randstad Customer Support in Des Moines, Iowa
location:Des Moines, IA
salary:$16 - $18 per hour
date posted:Thursday, April 22, 2021
job type:Temp to Perm
industry:Finance and Insurance
Randstad is pairing up with a top Des Moines employer and looking to hire driven individuals with a desire to grow in the financial industry! We are looking for talented people who put the customers at the center and embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired! If you are an outstanding talent, we want to meet with you! Send your resume to firstname.lastname@example.org or call 515-318-6892.
Assessing customer needs through financial consultation.
Providing customer service with the objective of providing first call resolution and recommending products and services based on customer’s needs.
Handling situations which require deviation from standard scripts and screens.
Completing necessary system navigation and call tracking.
Developing and maintaining knowledge of a variety of financial products and services.
Handling all calls with the intent of providing customer satisfaction and retention.
The essential functions of this role include:
- working up to 8 hrs of overtime per week
Adapting to Change
Basic Computer Skills
Attention to Detail
- High School
Years of experience: 1 year
Experience level:Entry Level
Working hours: 11 AM - 9 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
- Randstad Jobs