Robert Half International Customer Service Representative in Des Moines, Iowa
Customer Service Representative
OfficeTeam is actively sourcing for an outgoing, positive and eager to learn Customer Service Representative for a local Des Moines company. If you are highly motivated to learn a new skill and want to excel in a great culture email me at [email protected]
Responsibilities * Respond to agents, independent marketing organizations and policy holders with appropriate answers to their questions. * Manage a large volume of inbound calls in a timely manner. * Accurately updates and maintains records of all conversation and transactions in the call center database. * Maintain a basic knowledge and understanding of all products. * Supports the Policy Administration team and other departments on an as needed basis. * Participate and contribute to the goals and objectives of the company by working collaboratively and fostering a positive and inclusive work environment.
Skills and Abilities: * Must possess a detail oriented and friendly attitude and be able to quickly develop rapport with customers over the phone. * Ability to meet attendance and punctuality standards. * Basic computer skills
Qualifications: Required: * Incredibly Positive Attitude * Dependability * Willingness to Learn
Things that will help you excel in this role: * Customer Service Experience * Annuity/Life Insurance Experience or knowledge around them. * Prior call center experience
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: Des Moines, IA
Date Posted: December 7, 2018
Employment Type: Temporary
Job Reference: 01500-9501656494
Staffing Area: Office & Administrative