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System One Services Customer Service Representative / Call Center in Des Moines, Iowa

Customer Service Representative / Call CenterDes Moines, Iowa



Category:Customer Service

Compensation Range:19.00 Per Hour

Job ID:155846

Date Posted:09/11/2020

Position: Customer Service Representative / Call Center

Location: Des Moines, IA

Hours:Monday-Friday 8:00 AM-4:30 PM


Customer Service Representative Job Responsibilities:

  • Assisting the Iowa Unemployment Division. The position is very diversified and will need a candidate who can change directions quickly. The department is extremely busy and they need people who are reliable and can keep up.

  • Process paperwork from customers

  • Perform outbound phone calls to gather information from customers

  • Work on scanning equipment

  • Sort paperwork according to document type and reviewing documents for accuracy.

Customer Service Representative Job Requirements:

  • Attendance is extremely important and must complete a two week training course.

  • Must have at least 1 year of office/customer service/call center experience on resume

  • High School Diploma or GED

  • Must have experience with typing and data entry

  • Working with the public would be helpful