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System One Services Customer Service Inbound Representative in Des Moines, Iowa

Customer Service Inbound RepresentativeDes Moines, Iowa

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Type:Contract

Category:Customer Service

Compensation Range:14.08 Per Hour

Job ID:155723

Date Posted:09/09/2020

Job Title: Customer Service Inbound Representative

Location:Des Moines, IA

Hours: Monday-Friday 9:00 AM-5:00 PM

Pay-rate:$14.08/hour

Duration: Temporary

Customer Service Job Duties:

  • Answer consumer calls during Medicare Open Enrollment Period

  • Forward calls on to the appropriate person or volunteer site

  • If necessary, manually take messages

  • Maintain notes on calls to later enter call information into database

Customer Service Job Requirements:

  • Minimum of one year of customer services experience, call center/ phone experiences is preferred

  • Experience handling a high volume of calls or work experience in a busy retail setting

  • Basic data entry experience

  • High School Diploma

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