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Randstad Call Center Rep in Des Moines, Iowa

Call Center Rep

job details:

  • location:Des Moines, IA

  • salary:$14 - $16.50 per hour

  • date posted:Wednesday, June 9, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:AB_3666495

  • questions:karen.corona@randstadusa.com515-318-6892

job description

Call Center Rep

Randstad is looking to add Customer Service Representatives to a rapidly growing team in West Des Moines! If you have customer service experience and consider yourself a self starter, I'd love to connect and discuss this opportunity with you! Apply here and scheduled an interview today! You may also send an updated resume to karen.corona@randstadusa.com.

Responsibilities

  • Utilize phones for inbound or outbound calls

  • Take payment or create payment plan

  • Handle customer inquiries and issues

  • Input data into computer systems

  • Direct customers to proper department/s as needed

  • Exhibit excellent customer service

3+ years experience in a direct customer contact/service is preferred!

The essential functions of this role include:

  • working weekends

Skills

  • Telephone Etiquette

  • sales or customer interaction (2 years of experience is required)

  • Multi-tasking

  • Basic Computer Skills

  • Customer Service

  • Call Center Support

  • Typing Skills

  • Basic Software Skills

Education

  • High School (required)

Qualifications

  • Years of experience: 1 year

  • Experience level:Entry Level

Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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