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Deloitte Talent Services Contractor Management Specialist in Davenport, Iowa

The Talent Services Contingent Workforce Management team centralizes the management of external contractors and vendors to avoid risk, reduce spend, improve efficiency and enhance the quality of vendor relationships and their respective products and/or services. Under the direction of the CTS Contingent Workforce Management Manager, this Specialist role will manage day-to-day contractor and vendor requests. This role will serve as the point person for stakeholders for third party, and agency inquiries, tracking and fulfilling of requests using Fieldglass. The Specialist will also connect and develop relationships with colleagues in Procurement, Office of General Council (OGC), Risk, Talent and Finance.

Work you'll do

  • Independently manage contractor requests and inquiries, performing the tasks associated with the selection, procurement, on-boarding, maintenance and offboarding of contractors using the Fieldglass system

  • As an advocate to our business, work directly with Strategic Procurement Services, OGC, National Office of Independence and Risk on an as needed basis to secure third party, staff augmentation contracts and ensure all compliance activities are executed and tracked

  • Assist with the fulfillment for 3rd party contractors leveraging our preferred vendor program and Fieldglass

  • Review all intake requests in queue and actively address requests with the stakeholder groups. Triage the various requests and educate stakeholders on options based on their business needs

  • Provide supplemental review screening for DOT community as needed

  • Facilitate selection of third-party candidates with FSS leads

  • Contract selected candidates (e.g., CSA, MSA, SOW, Amendment)

  • Lead the effort to process the necessary on-boarding/offboarding tasks to ensure a seamless integration of contractors by collaborating with other groups

  • Collaborate with India on onboarding, offboarding, invoice processing and maintenance

  • Manage the storage of program documentation and updating necessary tasks in Fieldglass

  • Effectively communicate on opportunities with the talent services Contingent Workforce Management Manager and DOT Relationship Managers

  • Leverage the talent services CWM SOPs and workflow within Fieldglass and Avature

  • Support Contingent Workforce Management Manager regarding vendor relations and correspondence

  • Independently manage day to day workload, documenting productivity metrics on a period basis

The team

The mission of talent services improves efficiencies and operational excellence, deliver strategic and transactional services, institutionalize operations efficiencies and quality and enhance ability to scale and reduce cost structure. Talent services focuses on delivery of both strategic and transactional services, either directly for the businesses or in support of the Business Advisors and Centers of Excellence (CoEs).

Qualifications

Required:

  • Minimum of 3 years of Human Resources or related experience preferred

  • Bachelor's degree or equivalent

  • Strong knowledge of Excel (pivot tables, etc.), Taleo/RMS, SalesForce, PowerPoint, SharePoint, e-room and other knowledge management sites, and other office/computer systems

  • Demonstrated strong communication, written, and interpersonal skills and the ability to interface with a variety of levels both inside and outside of Deloitte

  • Ability to work additional evening, weekend, and holiday coverage during peak times (this applies to certain stakeholder groups)

  • Ability to work independently on a variety of projects in a high volume, fast paced, and sometime nebulous environment required

  • Excellent customer service, organizational and planning skills

  • Relationship management skills

  • Strong execution skills

  • Ability to interface with a variety of levels both inside and outside of Deloitte

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.'

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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