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CommonSpirit Health Patient Service Rep in COUNCIL BLUFFS, Iowa

Overview

CHI Health has an immediate opportunity for a Patient Service Rep (Receptionist). We are currently offering additional benefits for our Patient Service Reps (Receptionists).

Location: Valley View Clinic

Incentives:

Scrub Coupon Code up to $60

Our Patient Service Reps (Receptionists) are part of our healthcare team who are responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.

We want you to be confident in your choice to join our CHI Health – Physician Enterprise as an Appointment Schedulers. It’s important that you enjoy working with all patient populations and understanding your role's administrative accountabilities.

CHI Health strives to care for you the way you care for your patients.

We understand you have personal responsibilities outside of your profession and also care about your well-being.

With you in mind, we offer the following benefits to support your work/life balance:

  • Health/Dental/Vision Insurance

  • Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7)

  • Premium Access to our Family Care Program supporting your needs for childcare, pet care, and/or adult dependent care

  • Voluntary Protection: Group Accident, Critical Illness, and Identity Theft

  • Employee Assistance Program (EAP) for you and your family

  • Paid Time Off (PTO)

  • Tuition Assistance for career growth and development

  • Matching 401(k) and 457(b) Retirement Programs

  • Adoption Assistance

  • Wellness Programs• Flexible spending accounts

CHI Health, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, includes 150+ clinics delivering quality care to patients across Nebraska and southeast Iowa. Our full-service network provides a variety of Primary Care & Priority Care Services, including Family, Internal, Geriatric, and Pediatric Medicine, in addition to several specialties to deliver custom care based on the unique needs of our patients.

Responsibilities

In healthcare, we all agree that support is a must in order to be successful. This position will support our healthcare teams by ensuring they have everything they need in order to care for our patients. They also play a huge role in a patient’s experience and prep when they visit any of our clinics. We couldn’t do it without you! If you have a passion for supporting others and enhancing patient experience, we want to talk to you.

Expectations:

  • Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

  • Answer phone calls and direct them appropriately.

  • Schedule appointments according to office guidelines.

  • Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.

  • Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

  • Prepare charts for patient appointments making sure all necessary information is complete.

  • Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.

  • Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records

Qualifications

Minimum Qualifications:

Education / Accreditation / Licensure (required & preferred):

  • NA

Experience (required and preferred):

  • 0 – 1 year healthcare experience preferred.

Connect With Us!

Not ready to apply, or can't find a relevant opportunity?

Join one of our Talent Communities (https://careers-commonspirit.icims.com/connect?back=intro&in_iframe=1&hashed=-435626305) to learn more about a career at CommonSpirit Health and experience #humankindness.

CommonSpirit Health participates in E-verify.

Requisition ID 2021-181105

Employment Type Full Time

Department Family Practice Clinic

Hours / Pay Period 72

Shift Day

Standard Hours Days

Facility / Process Level : Name CHI Health Clinic

Location IA-COUNCIL BLUFFS

Equal Opportunity CommonSpirit Health™ is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

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