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MidWestOne Bank Retail Managing Officer in Coralville, Iowa

Oversees the daily operations of Coralville bank location.

  • Oversees the management of an outlying branch facility to ensure that effective staffing, security, operations, customer service, and business development efforts are in place.

  • Manages mix of sales, service, and operational responsibilities of office staff.

  • Identifies appropriate operational functions associated with sales staff clients and how those should be handled (fraud, forgeries, etc.); sees that operational issues are resolved so sales and service activities are not adversely affected

  • Ensures highest level of customer service is provided at all offices

  • Organizes and facilitates meetings and communications

  • Handles delicate customer service issues when needing higher level approval.

  • Solicits and develops new business through proactive efforts and walk-in activities: retail and small commercial.

  • Directs and executes sales management activities for self and for the branch team: sales meetings, profiling of customers and prospects, business development calls, referrals, tracking, submittal of reports, etc.

  • Refers business to other departments outside of own expertise: home loan center, investor center, trust, commercial banking.

  • Interviews applicants and closes all types of consumer loans, determining the creditworthiness of the applicant and the merits of the specific loan request.

  • Establishes and negotiates where necessary, the terms under which specific credits will be extended or renewed.

  • Works problem or delinquent loans through the collection process, monitoring repayment activities and taking necessary action to collect from past due accounts.

  • Is responsible for the branch facility's budget: planning and managing to approved expenses and cost controls, and meeting revenue projections.

  • Is responsible for overall communications and accountabilities of branch operations, security, service and sales goals and objectives.

  • Other duties may be assigned

Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

May be required to register with the NMLS and submit to a criminal background check.

FLSA Status: Exempt

Benefits Package: Yes - Full Time Package

External Company Name: MidWestOne Bank

External Company URL:

Street 2: 110 First Avenue