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CommonSpirit Health Strategy Project Manager in Clive, Iowa

Strategy Project Manager

MercyOne Des Moines Medical CenterClive, Iowa

Requisition ID 2021-192420 Employment Type Full Time Department Project Management Office Hours/Pay Period 80 Shift Day Standard Hours Monday - Friday (8:00 AM - 5:00 PM)

Overview

MercyOne is a connected system of health care facilities and services dedicated to helping individuals live their best life.

With 420 care locations, our clinics, medical centers and affiliates are never too far from home, allowing us to improve the lives of individuals and communities across the state of Iowa and beyond.

Responsibilities

POSITION PURPOSE

Responsible for leading the overall planning, coordination, implementation, execution, control and completion of medium and large and/or complex projects typically spanning multiple operating units, ensuring consistency with company strategy, commitments and goals. Develops, manages and monitors plans, resources and budgets. Responsible for achieving agreed upon deliverables, within budget and established timelines, and successful completion of project outcomes, targeted goals and objectives. Provides change leadership and process improvement expertise and guidance to executive sponsors and the project team. Develops communication strategies and executes said plans across the enterprise. Develops effective internal relationships and partnerships with key stakeholders, management, executive leadership and several multi-functional and geographically dispersed work teams by providing direction, assistance and coordination.

ESSENTIAL FUNCTIONS

  • Knows, understands, incorporates and demonstrates MercyOne’s Mission, Vision, and Values in behaviors, practices and decisions.

  • Plans, manages and oversees the life cycle of medium and large, complex projects, typically spanning multiple operating units and/or regions.

  • Develops, manages and monitors project plans. Identifies and finalizes project scope and objectives, defines team member roles, activities and functional responsibilities. Identifies and documents detailed tasks and timeline. Facilitates alignment of executive sponsor and business owner across all elements of project definition.

  • Provides leadership, guidance and serves as a resource in deploying, implementing and adhering to project management methodology and techniques, including advanced elements of project methodology, such as change leadership, process improvement and risk management. Directs and assures follow-up of action items. Monitors project progress and provides problem resolution and troubleshooting to ensure project deliverables are met and adhere to established methodology.

  • Provides project status updates through the coordination and preparation of detailed statistical reports to key stakeholders, management and leadership. Compiles and analyzes data; prepares written summaries and presentations which address project scope, timetable and expected deliverables. Develops, monitors and manages project budget (i.e., analysis, reconciliation, forecasting, expenditure authorization, resource requirements, value management, tracking and reporting).

  • Plans cross organization team members' work and assigns tasks and monitors progress, generally in a matrix work environment.

  • Manages problem resolution and risk mitigation. Provides analytical and practical guidance to project team members and lower level project managers.

  • Serves as a knowledge resource providing a thorough understanding of strategic issues and tactical initiatives and ensuring processes, workforce, technology and culture factors are addressed in system, Regional ministries, and System Office plans. Makes recommendations that provide practical options and solutions while considering the impact on processes, workforce, technology and culture.

  • Ensures customers are actively engaged throughout the project life cycle. Works with customers to ensure business workflows, training and communication plans are completed. Provides appropriate tools, training, guidance and necessary resources to resolve problems, avert potential risks and maintain customer engagement.

  • Keeps system office and regional sponsors and project teams apprised through routine communications, reports and status meetings to ensure project plans and deliverables are met; potential risks are identified and resolved, and customer expectations are reached.

  • Facilitates and participates in meetings with business owners, key stakeholders and colleagues through each phase of the project life cycle.

  • Analyzes business needs and requirements and provides guidance to management and key decision-makers in determining selection of appropriate support to meet business needs, strategic goals and alignment with MercyOne standards.

  • Conducts post project analysis. Meets with business owners to conduct project closure activities. Prepares outstanding issues and lessons learned documentation. Closes out project related tracking systems and transitions project to operational status if needed.

  • Responsible for ensuring vendor and consultant agreements are consistent with the objectives, scope and budget of the project, working with Supply Chain and other stakeholders. Manages completion of vendor and consultant deliverables in alignment with signed agreements.

  • Maintains a working knowledge of applicable Federal, State and local laws/regulations; the MercyOne Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

#LI-CHI

#missioncritical

Qualifications

MINIMUM QUALIFICATIONS

  • A Bachelor’s degree required; a Master’s degree in health care administration or business administration preferred.

  • Project Management Professional Certification (PMP) strongly preferred

  • Five to seven (5-7) years’ experience in progressive leadership roles in a comprehensive service line business and/or integrated health system and/or leading strategic planning and tactical implementation.

  • Advanced skills and training in financial analysis, budgeting, planning, physician practice operations, and relevant computer applications.

  • Experience collaborating closely with physicians and proven ability to gain trust and credibility.

  • High energy level with a sense of urgency; takes ownership.

  • Proven experience developing and implementing a continuous improvement culture and redesigning care using systematic approaches such as Lean, Six Sigma, Kaizen, etc. is strongly preferred. Including the demonstrated ability to strategize and develop measurable improvements in the quality of clinical care, patient satisfaction and outcomes with the physician staff.

  • Experience in change management required (e.g. GE’s Workout or Change Acceleration Process (CAP) training.

  • Must be able to lead clinical care teams and/or physician groups, including group facilitation, leadership development, team building, and performance management while driving cultural and other change management initiatives. This includes the proven ability of creating clinical staff organizational improvements and restructuring; as well as, managing clinician-organizational conflict. Must be able to Influence clinician behaviors through engagement efforts.

  • Through the use of informatics, must be able to establish, pursue and monitor appropriate process and outcome measures for key initiatives using a systems perspective; evaluating the processes by which clinical care and patient services are delivered; identifying areas of opportunity; setting standards for outcomes; developing appropriate systems to monitor outcomes; and overseeing the implementation of process improvements.

  • Assessing and assimilating industry trends and predicting the futuristic relevance and applicability of innovative industry trends is highly desirable.

  • Must be able to operate effectively in a collaborative, shared leadership environment.

  • Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of MercyOne.

#LI-CHI

#missioncritical

Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to

a diverse and inclusive workforce. All qualified applicants will be considered for

employment without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, age, disability, marital status, parental status,

ancestry, veteran status, genetic information, or any other characteristic protected

by law. For more information about your EEO rights as an applicant,

pleaseclick here. (https://tbcdn.talentbrew.com/company/35300/img/v1_0/EEOLawPoster.pdf)

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health™ participates in E-Verify.

Equal Opportunity CommonSpirit Health™ is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

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