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Robert Half International Customer Service Representative in Cedar Rapids, Iowa


OfficeTeam has an opening for an articulate, highly-skilled Customer Service Representative in the growing Insurance industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-paced environment. This Customer Service Representative job is long term temporary-to-fulltime, and located in Cedar Rapids.


• Complete routine tasks involving annuity and/or life insurance applications

• Process incoming, outgoing, and return mail and document scanning for automated workflow and image storage.

• Process incoming internal and external telephone requests for information and service.

• Process changes to existing policies as well as process duplicate statements.

• Process premium, applications, incoming/outgoing Section 1035 Exchanges & qualified funds transfers, and issue polices.

• Process partial and full distributions, systematic payouts, and death claims.

• Process a variety of routine policyholder service requests and administrative functions. Tax reporting as required.

• Process agent appointments, licenses, and terminations as well as commissions and selling agreements.

• Compliance with both IMSA Code of Ethics and SEC regulations that require variable financial transactions be processed the same day received.



Up to 1-2 years customer service and/or office experience. High school diploma or equivalent preferred. Basic understanding of annuity and life insurance concepts. Able to use computer software, including Microsoft Word and Excel.

TO APPLY for the Customer Service Representative--Please submit your resume to with the subject line "Customer Service Representative" for review and consideration

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $11.00 - $13.50 / Hourly

Location: Cedar Rapids, IA

Date Posted: February 13, 2020

Employment Type: Temporary

Job Reference: 01500-9502462175

Staffing Area: Office u0026 Administrative