The Iowa Clinic Patient Experience Representative - Urgent Care (Full-Time) in Ankeny, Iowa
Patient Experience Representative - Urgent Care (Full-Time)
About the PositionRepresents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes. Strives to create The Iowa Clinic Experience with each interaction. This position will also serve as a resource to registration, scheduling and clinical staff.This role will support Urgent Care at our Ankeny location. The schedule is three 12 hour shifts/week - days will vary.Qualifications/Requirements:-High school diploma or equivalent required-Medical office experience or hospital clerical experience necessary-Medical terminology preferredWhy Work at The Iowa Clinic?At The Iowa Clinic, our physicians and employees are ourmost valued resourceand thedifferentiatorin the service and care we provide. By applying customer service core values of friendliness, respect, ownership, service excellence and teamwork, we create a work environment where each individual can contribute and excel.The Iowa Clinicvaluesthe diversity and unique skills and talents ofeach individualand strives to create a workplace that supports and develops its people.The Iowa Clinic islocally ownedby doctors living and working in our communities. That means decisions about patient care are determined by you and your physician, not someone else. We are proud that our 250+ healthcare providers consistently rank top in quality and outcomes as recognized by Iowa's largest health insurer.We also offercompetitive benefits- including one of the most generous 401(k) employer profit sharing programs in the metro!