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Adecco Staffing Account Coordinator in Ankeny, Iowa

Adecco Staffing is assisting a Fortune 200 Company, the leading force in global gases with +80,000 employees and 2 million customers in over 100 countries, with finding top talent for their Account Coordinator (temp-to-hire) roles in Ankeny.

This client offers a competitive and comprehensive benefits program that includes Health Insurance, Retirement Savings Plan (401k), and Work life Balance that includes Paid Vacation & Holidays, PTO, Education Reimbursement and more once you are hired.

In addition to a competitive and comprehensive benefits package once hired, this client offers many advancement opportunities, especially within management. If you are looking to establish a long-term career with a multi-billion-dollar company, then please review the job description below and apply!

Responsibilities

  • Handle inbound phone calls from customers

  • Process customers' payments

  • Follow proper procedures when making credit release decisions

  • Refer internal & external customer disputes to the appropriate personnel

  • Perform payment arrangements for customers

  • Escalate customers’ disputes and collections situations as necessary

  • Investigate and analyze credit information while working within established guidelines

  • Place outbound calls to customers for delinquent payments and/or collection of past due payments on account

    Qualifications

  • Associates preferred/High school diploma required

  • Must have 3-5 years of call center experience or office experience working with customers in professional setting

  • Proficient in Microsoft Applications: Word, Excel, & Outlook

  • Strong written and oral communications

  • Must have excellent grammar, spelling, and punctuation due to daily correspondence with customers, colleagues, and management

  • Ability to type at least 40 WPM.

  • Pay based on experience.

    Adecco is a Global Leader in the Staffing Industry. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today at 515.327.6200 or send resume to jessica.jackson@adeccona.com -OR- marsha.heck@adeccona.com. Adecco offers benefits including Holiday, 401(k), Insurance Benefit Plans. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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