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Danfoss Customer Service Representative in AMES, Iowa

Danfoss is looking for a Customer Service Representative to join us at our Ames, Iowa location in the US.Background and SkillsTo be considered for this position, you will need the following: * HS Diploma or GED * 3-5 years of experience in a customer service role * Positive and enthusiastic attitude * Excellent communication skills (Oral and Written), attention to detail, and organizational skills * Experience with Microsoft Office (Outlook, Word, Excel, etc.) * Familiarity with SAP software is a plus * Proven problem-solving skills * Team PlayerBuilding positive working relationships including virtual team members * Customer Service Mentality, ability to build customer trust and rapport * Time Management with the ability to be flexible and is open to changeJob Responsibilities:Responsibilities of this position include, but are not limited to, the following: * Serves as the primary order contact for the customer * Timely correspondence with customers via email and phone regarding product availability, delivery status, and order confirmation to support customer satisfaction * Establishes and maintains effective communication of information to Account Managers, Sales Specialist, OFRs and other team members as needed, including internal and external customersEmployer's Job# 18750BRPlease visit job URL for more information about this opening and to view EOE statement.