Cabela's Retail Used Firearms Outfitter in Altoona, Iowa
POSITION SUMMARY :
The Retail Used Firearms Outfitter position responsibilities include the evaluation and purchase of used firearms, the acquisition of used firearms into the bound book, and ensuring proper payment to the customer.
Provide legendary customer service experience to every customer by greeting, consulting, and assisting them in finding merchandise and making buying decisions. This includes processing firearms transactions in an efficient manner in accordance with all internal policies, procedures, and applicable law.
This position initiates all 4473 forms with customers and is responsible for conducting the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer.
Evaluate, appraise and purchase used firearms utilizing experience of firearms knowledge and resources. 20%
Acquiring all firearms legally and in accordance with all ATF, state, and local laws and regulations and with company policies and applicable regulations including 20%
ATF required forms
applicable state forms necessary for background checks
certifying and screening all potential firearm transfers for legality of the sale, complying with waiting periods or other possible state requirements and straw purchases
Proper and error free completion of all company forms
Assure visual standards are met by up-keep and maintenance to include, but not limited to, restocking, remerchandising, cleaning fixtures, and general care and housekeeping. Responsible for maintaining standards within the department and back room including attention to proper facing of firearms tags and performing opening and closing duties. 10%
Participates in ongoing training including, but not limited to firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills / techniques. 10%
Provide legendary customer service by assisting customers in making buying decisions by identifying and evaluating customers' needs, and making product recommendations. 15%
Respond and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope. 15%
Effectively communicate to customers the benefits of company programs. 10%
ALL OTHER DUTIES AS ASSIGNED
Minimum Degree Required : High School Diploma or equivalent experience
Experience : 2-4 years’ experience
KNOWLEDGE, SKILLS AND ABILITY:
Must be 21 years of age
Safely handle firearms
Knowledge of purchasing firearms by either working in the firearms industry or collecting firearms
Good understanding of retail and a knowledge of computers
Background in current firearms models
Able to appraise and know the marketable value of used firearms
Must have a great work ethic and ability to multi task
TRAVEL REQUIREMENTS: Local travel to purchase used firearms out of store 5 %
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information or any other basis protected by applicable federal, state or local law.
Bass Pro Shops
About Bass Pro Shops
Bass Pro Shops (http://www.basspro.com/) is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s (http://www.cabelas.com/) to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group (http://www.whiterivermg.com/) , offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge (http://www.bigcedar.com/) , America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”